Maharaja Hotel
Maharaja Hotel, Nainital
Refund Policy
At Hotel Maharaja, we strive to provide our guests with exceptional service and ensure that their experience with us is nothing short of perfect. We understand that sometimes plans change, and we want to make sure you feel confident when booking with us. Please take a moment to review our refund policy outlined below:
1. Cancellation Policy:
- Flexible Rate: For reservations made under our flexible rate, you may cancel your booking free of charge up to [X] days prior to your scheduled arrival date. Any cancellations made after this period may be subject to a cancellation fee equivalent to [X]% of the total booking amount.
- Non-Refundable Rate: Reservations made under our non-refundable rate are not eligible for any refunds or modifications. The full booking amount will be charged at the time of booking, and no refunds will be issued for cancellations or no-shows.
2. Refund Process:
- Refunds for cancellations made within the eligible period will be processed within [X] business days. Please note that the timeframe for the refunded amount to reflect in your account may vary depending on your bank or payment provider.
3. No-Show Policy:
- In the event of a no-show (guest does not arrive on the scheduled check-in date without prior notice), the full booking amount will be charged, and no refunds will be issued.
4. Early Departure:
- Guests who decide to check out before their scheduled departure date may be subject to an early departure fee equivalent to [X]% of the remaining nights’ stay.
5. Force Majeure:
- Hotel Maharaja reserves the right to modify or cancel reservations in the event of unforeseen circumstances or force majeure situations beyond our control, including but not limited to natural disasters, government restrictions, or travel advisories. In such cases, we will work with guests to provide alternative accommodation or issue refunds as appropriate.